ToroDev has started training rural women and youth leaders in the seven districts of the Rwenzori Region in using online tools to monitor service delivery. The maiden residential 2 days training involving ten participants was held on 16th – 17th of August, 2012 at ToroDev resource center in Fort Portal, Uganda. The training which is supported by ToroDev in partnership with SPIDER/Stockholm University was facilitated by Milton Aineruhanga from WOUGNET.

ToroDev will train 210 rural monitors and advocates in online/ Web 2.0 tools to collect, document and disseminate online public accountability for improved serviced delivery issues. They will particularly oriented on how to interact with the “Ushahidi” online platform and other relevant open-source software. The monitors were also trained in online social media tools, human rights, governance and democratic engagement.
The monitors were highly trained to be independent local citizens that will keep updating the community and project team at ToroDev about the status of service delivery and identifying communities own service delivery needs.
They will further go ahead to mobilize and encourage regular meetings and focus group discussions (FGDs) among the 14 Advocacy Forums in the region on issues of service delivery monitoring.
Rural Monitors will also advocate for quality and timely public accountability from local leaders.  They will use 11 radio stations in the Rwenzori region as a major tool for distributing/disseminating all the information accessed through online/internet and mobile phones.
This information will be converged on the FM radio stations as a way of sharing information with the rest of grass root citizens in the region, who may not necessarily have the skills and afford town or access internet based knowledge tools. The rural FM radio will be used a hub for the convergence of all ICT tools for effective service delivery monitoring in the Rwenzori Region.
Some of the sample articles posted by the rural monitors on the Ushahidi platform.
http://wougnet.org/ushahidi/reports/view/59
http://wougnet.org/ushahidi/reports/view/66
http://wougnet.org/ushahidi/reports/view/62
http://wougnet.org/ushahidi/reports/view/64
http://wougnet.org/ushahidi/reports/view/56
http://wougnet.org/ushahidi/reports/view/51
Documented by Solomon Akugizibwe
This article was published on August 28, 2012, about the ICT4Democracy in East Africa project, which brings together various partners in the region – among them CIPESA.
For more information, visit www.ict4democracy.org

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